Information Technology Department

NCCC’s Information Technology (IT) Department provides high quality support to advance the instructional and community goals of Northwestern CT Community College.

Working in collaboration with the faculty, staff, and students, we seek to improve our learning environment by integrating effective and useful technology in the classroom and online.  Our department strives to be responsive to community needs and to enhance Northwestern CT Community College’s capacity for innovative learning in a safe and secure environment.

On-Site IT Service Desk

On-Site IT Service has moved ONLINE! Please contact us via email.
Email: NW-ITService@nwcc.edu 

Online IT Service: Available 24/7/365
Phone: 860-723-0221
Online Chat 

Quick Links

Help with Logging in

Help with your Browser

Course Resources

Help with Email/Office 365

Help with Campus WiFi

Self-Help – Training

More help and Alerts

Some links for Employees

Direct links to Online Resources:

Blackboard and WebEx guidance:

Microsoft Teams information from Microsoft via the BOR:

Apple Support

IT Staff

Jeff Southworth
Systems Manager

Greg Waschak
Coordinator of Academic Information Technology

Allen Deane
Information Technology Technician

IT Administration

Rick Coutant
Associate Dean of Campus Operations (Interim)