Trouble Logging In To Blackboard?
If clearing your browser cache isn’t working, it may be due to stale credentials. Here’s how to force an update of your credentials:
Step 1. Go to Office 365 (office.com)
Step 2. Then choose your account in the right-hand corner, and sign out.
Step 6. Then browse to My.Commnet.edu, and relaunch Blackboard.
Step 7. Blackboard will flash momentarily as the page redirects through some of the prompts that would have displayed the original error. It should log you into Blackboard without any error at this point.
Step 8. For testing, sign out of office 365 again, and sign-in choosing the “Connected to Windows” account. The automatic sign-in should work as before, without password prompts.