Financial Aid Q&A

With something as important as Financial Aid, you are bound to have questions. We at Northwestern Connecticut Community College are here to answer your financial aid questions as they relate to becoming a student at NCCC. We’ve gathered some of the questions we’ve heard the most around financial aid along with the answers below. Please know you can always reach out to us at NCCC’s Financial Aid Office with any other questions you might have.


Q: What is the FAFSA application and how do I access it? 

A: The Free Application for Federal Student Aid (FAFSA), is the first and most vital step in applying for financial aid for college. Students must fill out the FAFSA application to be considered for federal and state grants, scholarships, work-study, and loans. To access the 2020-2021 FAFSA, visit . 


Q: What types of financial aid are available? 

A: Financial aid generally consists of need-based grants, scholarships, work-study, and loans. The Office of Financial Aid uses the data provided on your FAFSA to determine eligibility for all forms of aid (see attached for available types of aid). 


Q: When will the Office of Financial Aid begin reviewing 2020-2021 FAFSA applications? 

A: The Office of Financial Aid at NCCC will begin reviewing 2020-2021 FAFSAs early April.


Q: When and how will I be notified about my financial aid status? 

A: (1) If you completed your FAFSA application in March 2020 or prior, you should hear from the Office of Financial Aid by April or May. Otherwise, we will receive FAFSA applications 3-5 business days after the date of submission and will notify students on a first come first serve basis. (2) Students will be notified of their financial aid status via email. If you have completed the admissions process, you will have the advantage of checking your financial aid status online via myCommNet.


Q: I filled out the FAFSA two weeks ago; why hasn’t the Office of Financial Aid received it yet? 

A: There are several reasons why the Office of Financial Aid may not receive your FAFSA application. Most common errors include:

  1. The student submitted the incorrect aid year – for Fall 2020 Admission, students should fill out the 2020 –2021 application.
  2. The school code was not included in the FAFSA (after entering our school code – 001398 – click on the checkbox to add it to your application). 
  3. The parent did not sign the FAFSA before submitting, therefor, the application was rejected (required only for dependent student).
  4. Name, DOB, or SSN do not match between the FAFSA and college records.


Q: My parents are divorced, which parent do I include in the FAFSA? 

A: Only the custodial parent’s information is required on the FAFSA. If there is a stepparent in the custodial household, they too will need to provide their information on the FAFSA.


Q: How will I know if I am selected for verification? How do I complete this process? 

A: (1) As with other financial aid notifications, you will be notified if you are selected for verification via email. The U.S dept. of Ed is also likely to send you an email along with your Student Aid Report (SAR). You can also view this information via myComnNet if you have access. We urge students to address any verification requirements IMMEDIATELY. In some cases, the documentation required may take several days – or even weeks – for the student to obtain. In other cases, such as FAFSA corrections, students who have forgotten their FSA IDs and failed to recover them may need to wait up to 5 days for their identity to be verified. (2) All verification requirements are processed and verified via Inceptia, a third-party verification servicer. You can locate the website by visiting, Financial Aid, then Inceptia Verification Gateway, or by visiting Uploading documents is simple, and can be done by scanning or taking photos of the required documents and uploading them online. If you have difficulty with this, you may contact the Inceptia helpline at 888-374-8427. If completed accurately and in a timely manner, verification via Inceptia can be processed within one to two business days.


Q: How do I know if I’m a dependent or independent student? 

A: The FAFSA application asks a series of questions to determine dependency status for each student. This includes veteran and marital status, dependent care, age, and related factors. Circumstances such as demonstrating financial sufficiency from parents, or not being claimed as dependent on parent tax returns does NOT make the student independent. 


Q: Who do I contact if I have any questions or concerns? 

A: Please direct any financial aid questions to our financial aid call center at 860-738-6326You may also reach us via email at .