May 1, 2020 Grantley Adams

To Relieve Stress of Caring for Children During COVID Crisis

Phone Line Can Be Accessed At or 833-258-5011

 HARTFORD – Governor Ned L. Lamont announced today that parents and caretakers can get help with the stress and increased needs resulting from caring for their children during the COVID-19 crisis.

Parents who need help are invited to call 833-258-5011 and speak with trained professionals who will listen and speak with them about their concerns and, if additional help is needed, refer them to responsive services. Parents also can utilize their phones to visit and click on the link to be connected to the same caring professionals.

Governor Lamont said reaching out for support and help is a healthy way for a family to respond to increased stress.

“Seeking help and support at times like these is a sign of strength and hope,” the Governor said. “It is normal, and we all need help at times — especially now.”

 Department Commissioner Vannessa Dorantes said this effort is an extension of the Department’s faith in families and communities.

“We are appreciative of the collaboration between the Department, the United Way and our community partners,” Commissioner Dorantes said. “By using our network of community-based private service providers to talk families through their feelings and connect them to needed services, we are reinforcing our mission to strengthen and empower families. All communities need help right now and we must recognize the additional stress and impact these times present to communities of color. This support line will further increase a family’s inherent strengths while offering timely support during these periods of uncertainty.”

The “Talk It Out Line” is available Monday through Friday from 8 am to 8 pm and on weekends from 1 pm to 8 pm and has both English and Spanish capacity.